(954) 347-1686
Q: Can you tell us about your service?
A: When cleaning your home we only use non-toxic natural products, that are never tested on animals. The products we use are safe; we make sure that they are NOT hazardous to your health, or the health of your pets. We are an environmentally friendly cleaning service, which means that we make every effort we can to minimize waste and preserve the integrity of the planet by using biodegradable substances.
Q: What makes your service different from any other cleaning service? Q: What are your rates? Q: What does a Complete Home Cleaning include? Q: What does a Spring/Seasonal Cleaning include? Q: Do you do laundry and is it an extra charge? Q: What supplies do I need? Can Go Green supply me with cleaning tools? Q: What type of products do you use and where do you purchase them? Q: What type of lead time do I need to give when booking an appointment? Q: Do I have to be home when someone cleans? Q: We have pets, is that a problem? Q: How do I pay? Q: Do you offer discounts or promotions? Q: What is your cancellation policy?
A: Our Complete Home Cleaning is more thorough than that of other cleaning services. In addition, we provide a service comparable to that of 4-star hotel and more, including a turn-down service and aroma therapy for your home. We are an environmentally and socially responsible service.
A: At Go Green we understand that each client is different. Our prices are very affordable comparable to the services we provide. Contact us and we'll give you a free estimate.
A: Complete Home Cleaning includes a thorough cleaning of all surfaces such as, but not limited to floors, counters, all mirrors and all furniture. Unlike other cleaning services, our cleaners will always clean corners, underneath beds, moveable furniture and will move objects on a counter in order to clean underneath them. Complete Home also includes disinfecting the kitchen and bathroom. We include our signature amenities such as a complete turn down service, which includes changing your sheets (clients must leave fresh sheets for the cleaner), home aromatherapy, and organic tea bags.
A: A Spring/Seasonal Cleaning includes all services provided in a Complete Home Cleaning and more. This cleaning is very intense and detailed and may require two house cleaners. Intense areas of cleaning include: inside and out of the refrigerator and stove, inside and out of all kitchen and bathroom cabinets, full dusting and cleaning of all bookcases and CD racks, cleaning of baseboards, inside and outside of glass sliding doors, cleaning of all lighting fixtures and ceiling fans, and any other surface that might need cleaning.
A: We can provide laundry services at an additional cost. Clients must provide their own laundry supplies and are advised to inform the cleaner of any special garment care instructions.
A: We are equipped with our own eco-friendly cleaning supplies, however for sanitary reasons Go Green requires that each client supply their own cleaning tools. The basic tools needed are: a broom, mop, mopping bucket, dust pan, toilet bowl brush, step stool and vacuum. If the client has a vacuum then very often there is no need for a broom. If a client does not possess the appropriate cleaning tools and informs us in advance, we will be happy to furnish the client with the appropriate cleaning tools at an additional charge (with the exception of a vacuum). Please keep in mind that quality cleaning tools clean more effectively.
A: The products we use are environmentally friendly, not hazardous to your health or the environment. Some common brand names of products we use are Ecover, Seventh Generation, Method and Earth Therapeutics.
A: We usually require two days advance notice.
A: No, you don’t need to be home when we clean it. Some clients let us in before they leave for work and show us how to let ourselves out and some clients opt to make us a set of keys.
A: Most Floridians have pets so we are accustomed to working around them. If your pets tend to get anxious around strangers it is best them in an enclosed area during the first cleaning or until they become accustomed to the cleaner. Please remember that extra time is needed to rid a home of pet hair.
A: Payment is due at the time of service. We accept cash and check. We will soon be accepting credit cards as well.
A: If a new client uses our services following your recommendation you will receive a 10% discount on your next cleaning. If you refer two clients to us that use our services we will give you a free cleaning. Please provide us with your email address as we do offer discounts throughout the year.
A: We require a 48 hour cancellation notice. If you cancel your appointment any later than 48 hours you will incur a $30 late cancellation fee.
